The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted

AUDIO / VIDEO: AUDIO AND VISUAL SYSTEM (w/ Daytime Running Light): The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted
- The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted

INSPECTION PROCEDURE

HINT
If an outlet of the air conditioning system is facing the microphone, noise may be recorded and the other caller may not be able to hear your voice properly.

PROCEDURE

1. CHECK CELLULAR PHONE

(a) Check if the other caller can hear your voice properly.

OK:

Your voice can be heard properly.

HINT
The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle.

NG -- REPLACE CELLULAR PHONE
OK -- Continue to next step.

2. CHECK SETTINGS

(a) Display the "Call" screen.





(b) Check that the "Mute" switch is not set to on.

OK:

"Mute" switch is not set to on.

Text in Illustration





NG -- TURN "Mute" SWITCH OFF
OK -- Continue to next step.

3. CHECK MICROPHONE AND VOICE RECOGNITION (OPERATION CHECK)

(a) Enter the "Microphone & Voice Recognition Check" screen. Refer to Check Mic & Voice Recognition in Operation Check Operation Check.





(b) When voice is input into the microphone, check that the microphone input level meter changes according to the input voice.

OK:

Check result is normal.

NG -- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Problem Symptoms Table

OK -- REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY Removal