Radio Poor Reception
Radio Poor Reception
Diagnostic Instructions
* Perform the Diagnostic System Check - Vehicle (Diagnostic System Check - Vehicle) prior to using this diagnostic procedure.
* Review Strategy Based Diagnosis (Strategy Based Diagnosis) for an overview of the diagnostic approach.
* Diagnostic Procedure Instructions (Diagnostic Procedure Instructions)provides an overview of each diagnostic category.
Circuit/System Description
AM and FM radio reception is dependent on the following components:
* Radio antenna
* Coax cable between the radio antenna and the radio antenna module (if equipped).
* Radio antenna module (if equipped)
* Coax cable between the radio antenna module and the radio
* Radio
Diagnostic Aids
Poor AM and FM radio reception is dependent on multiple influences, some of which may not be vehicle related. Areas which have high RF traffic or block the signal path may cause a degradation in radio reception. Radio reception may also be influenced by items within the vehicle, but not part of the radio system. Such examples are aftermarket electrical accessories or other items which may generated noise in the vehicle electrical system.
Diagnosing a poor reception concern will require a systematic approach to isolating the cause. Individual components should each be tested before proceeding with any repair or replacement.
Using a Test Antenna
Use a test mast antenna to check for poor vehicle antenna operation. Disconnect the antenna coax from the radio and plug the test antenna into the radio. Make sure the test antenna base is grounded to the vehicle chassis and keep hands off the mast. Check radio reception in an area away from electrical interferences. Tune to several weak and strong AM and FM stations. If the radio reception improved, the problem exists with the vehicle antenna and/or lead-in cable.
Reference Information
Schematic Reference
Radio/Navigation System Schematics (Radio/Navigation System Schematics)
Connector End View Reference
Component Connector End Views (Component Connector End Views)
Description and Operation
Radio/Audio System Description and Operation (Radio/Audio System Description and Operation)
Electrical Information Reference
* Circuit Testing (Component Tests and General Diagnostics)
* Connector Repairs (Component Tests and General Diagnostics)
* Testing for Intermittent Conditions and Poor Connections (Component Tests and General Diagnostics)
* Wiring Repairs (Component Tests and General Diagnostics)
Scan Tool Reference
Programming and Relearning (Programming and Relearning)for scan tool information
Circuit/System Testing
Antenna Coaxial Cable Testing
1. The antenna coax may have one or two sections between the radio and the mast antenna.
Important: For steps 2 - 6, perform the tests on each of the disconnected coax cables.
• If greater than the specified range, replace the antenna coax.
2. Test for infinite resistance between the antenna coax center terminal and ground.
• If less than the specified value, replace the antenna coax.
3. Test for less than 5 ohms of resistance on the antenna coax center terminal from end to end.
• If greater than the specified range, replace the antenna coax.
4. Test for less than 5 ohms of resistance on the antenna coax outer shield from end to end.
• If greater than the specified range, replace the antenna coax.
5. Test for infinite resistance between the coax center terminal and the outer shield.
• If less than the specified value, replace the antenna coax.
Rear Glass Antenna Inspection
1. Ignition OFF, disconnect the coax from the antenna located at the rear glass.
2. Verify the coax connector at the back glass is properly secured and free of any damage.
• If damage is found, repair or replace as necessary.
3. Inspect the antenna on the rear glass. Verify all branches of the antenna are intact, with no scratches or other damage.
• If damage is found, repair or replace as necessary.
Repair Instructions
Perform the Diagnostic Repair Verification (Verification Tests) after completing the diagnostic procedure.
* Radio Antenna Replacement (Radio Antenna Replacement)
* Programming and Relearning (Programming and Relearning)for radio replacement, setup, and programming