Campaign - Performance Enhancement: Overview

GROUP
00



NUMBER
139A



ISSUING DEPARTMENT
WARRANTY



CAR MARKET
U.S. & CANADA



DATE
November, 1992



TITLE
SERVICE CAMPAIGN 60A - UPDATE



REFERENCE BULLETINS:
Tech. Info. & Instr: 28-60A (RPM Sensor), dated November 1992 Parts Info. Bulletin: 8-60B, dated November 1992



Service Campaign 60 covering certain 1992 model year 960 vehicles was launched to demonstrate our continued service support and commitment to improving our products.

Since the initial launch in May 1992 additional technical improvements have been developed to enhance vehicle performance. Therefore, Service Campaign 60 is being expanded to include replacement of the engine speed (RPM) sensor to eliminate a potential no-start condition. Additionally, owners will be advised that a torsion damper to extend the camshaft belt replacement interval will be installed at the 40,000 mile/ 64,000 km service.


The special care procedures detailed in Service Manager Bulletin 00-139 dated May 1992, apply to the repair visit for the engine speed (RPM) sensor exchange when completed separately from a normal maintenance. These procedures are intended to reaffirm a "New Way of Doing Business." The procedures include:


1. Vehicles returned to the owner with the interior and exterior cleaned.

2. Vehicles topped up with premium unleaded gas.

3. Alternate transportation. This includes either the use of a Volvo loaner car or demonstration vehicle (i.e., 240, 700, 900 series car).

Your dealership will be reimbursed for these expenses.

Your support is critical in keeping the promise to 960 owners. This process requires high quality involvement and support from all dealer personnel.

The activity covered by this Service Campaign 60A is:

- Replacement of the engine speed sensor (RPM sensor.)

- Customer notification of camshaft belt damper at the 40,000 mile/64,000 km maintenance service.