Campaign Information

OCTOBER 30, 1987


TO: ALL TOYOTA DEALERS AND SERVICE MANAGERS


SUBJECT: SPECIAL SERVICE CAMPAIGN - SSC H04 PREMATURE RUST CONDITION ON 1987 CAMRY WAGON TAILGATE


Toyota will initiate a special service campaign to correct a premature rust condition on a part of the tailgate that may occur on some 1987 Camry wagons. The finish panel on the outside of the tailgate may rub against the painted surface and result in paint damage or premature rusting. Some parts must be installed to prevent this paint damage and, if necessary, the damaged area caused by this condition must be repaired.

The following information is provided for your participation in this campaign:

1. Owner Notification Letter Mailing Date

November 6, 1987

2. Vehicles Involved


Model Year Model VDS VIN PRODUCTION
NUMBER RANGE DATE

1987 Camry Wagon SV21W 0000139 - August 1986 -
SV22W 0060598 April 1987


NOTE: The enclosed special service campaign dealer owner list (SSC H04) indicates each customer's name and address and a list of the vehicles that are involved in this campaign in your area. You may also utilize this valuable list for your future followup system.

3. Repair Procedures

Refer to the attached Technical Instructions.

4. Parts Ordering

As with all campaigns, necessary parts must be ordered from your facing Parts Distribution Center.

In order to avoid excessive parts orders and maintain adequate parts inventory, it is highly recommended that your initial parts order does not exceed 10% of the number of vehicles indicated on the enclosed special service campaign dealer owner list (SSC H04).

Kit Part Number Kit Part Name Quantity

04007-02132 *Protector kit, back door 1 per vehicle

*Protector Kit contains:
Protector, Back Door Garnish Molding (Guard Tape) RH - 1
Protector, Back Door Garnish Molding (Guard Tape) LH - 1
Protector, Back Door Panel Sub-Assy (Edge Protector) - 1
Clip, Back Door Panel Sub-Assy - 9
Protector, Back Door Lower (Stopper Strips) - 3




5. Reimbursement Procedures

Submit special service campaign claims using the following operation codes:

*The above operation codes include 0.1 hour for administrative expenses.
Please review this entire package with your staff to familiarize them with the proper step-by-step procedure and implement this service campaign to ensure customer satisfaction.