Electrical - Dead Battery Testing Information

VEHICLE WITH DEAD BATTERY, A JUMP START AND/OR BATTERY REPLACEMENT NEEDED

Topic number LI54.10-P-047890

Version 1

Design group 54.10 Battery, voltage supply, voltage converter

Date 10-05-2009

Validity Model Year 2010 207/212 (E-Class Sedan and Coupe) Dead Battery/Jump-starts

Reason for change

Reason for block

Complaint:

Dead battery, vehicle require a jump start or a battery replacement.

Cause:



Issue is under investigation.

Remedy:

Please follow the 3 scenarios outlined here:

1. For vehicles that only receive a jump-start on site (at the break-down location) without battery replacement, no action is necessary.

2. On-site battery replacement: If a jump-start was not successful in starting the car, use the Midtronics tester to determine whether the battery needs a replacement. Should the Midtronics test results indicate a battery replacement is needed, please save a copy and on your records. Service Engineering will request this data for our investigation

3. If the car comes to the workshop, you must have the following information on hand.

A. Midtronics Test data

B. Intelligent Battery sensor (IBS) data.

Fax the IBS and Midtronics Test Data to: 201 573 4381. In the subject line, please include this title:

^ "207/212 IBS and Midtronics Data - F123456" where F123456 indicate the last 7 VIN Characters.

^ Instructions on how to get the IBS data are in the attachment. Should a vehicle come to the workshop with this condition and this data was not provided, your claim will be denied.





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Attachment - How to read out IBS data from E/E-Coupe (212/207) MY 2010