Attachment I - Dealer and Parts Information

CONDITION OF CONCERN

On certain 2004 MAZDA3 vehicles, a crack in the airbag crash zone sensor housing can allow water to enter the sensor, causing a short circuit and illuminating the airbag warning light. If this problem exists, the airbag will not deploy as designed in certain types of frontal crashes, increasing the risk of death or serious injury to the driver and front seat passenger.





SUBJECT VEHICLES

OWNER NOTIFICATION

Mazda will notify U.S. owners by first class mail beginning October 28, 2004.





PARTS INFORMATION

PARTS ORDERING

Dealers will automatically receive a quantity of Crash Zone Sensors based on the number of 2004 MAZDA3 retail sales per dealer. Parts shipments will begin October 21, 2004 and will arrive on dealers' next stock order. Dealers will receive Crash Zone Sensors by October 28, 2004.

If dealers need additional Crash Zone Sensors after receiving the initial parts shipment, they can be ordered through the normal eMDCS parts order method after 10/29/04.

NOTE:
MNAO has ordered 100% parts coverage for this recall. To assure all dealers can get parts when needed, we may require an IPFAX form in the future if PDC inventory becomes low and dealer stock levels are high.

Existing Service Parts Inventory

The current service part BP4K-57-KX0 has the same modifications as the part specified for the recall. As of 10/18/04, the normal service part will no longer be available from the PDCs. Please return any unused inventory of BP4K-57-KX0 on your next obsolescence return (you will get credit on your accrual amount so this will not affect your available accrual).

Use MStore to order additional Campaign labels (1--sheet of 18 labels).





WARRANTY CLAIM PROCESSING INFORMATION





RENTAL CAR

A rental car may be provided to the customer if eligible based on the terms and conditions of the Rental Car Reimbursement Program, policy 12.0. Rental car reimbursements are available only on 2001 and newer vehicles within the mileage and time limitations under the New Vehicle Limited Warranty. If the customer was placed in a rental car while the campaign was being completed and the vehicle is not within the mileage and time limitations, you must obtain authorization for the rental.

Submit a separate claim/problem using the standard rental claim information.

Rental expenses that exceed the two-day limit will require prior DCSM Authorization, as outlined in the Rental Car Reimbursement Program policy.

VERIFY THE VEHICLE NEEDS THE RECALL





1. Verify the vehicle is within the ranges shown.

2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for an Authorized Modification Label RECALL 2304J attached to the vehicle's bulkhead.





eMDCS System - Vehicle Status Inquiry Results

REPAIR PROCEDURES Please refer to Attachment II.