Attachment I - Administrative Information

OASIS
You must use OASIS to determine if a vehicle is eligible for this program.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII Manual for claims preparation and submission information.

OWNER REFUNDS

Ford Motor will only refund owner-paid wood and leather steering wheel and wood shifter knob replacements made before the date of the Owner Letter.

^ Program Code: 00B39

^ Misc. Expense: REFUND

^ Misc. Expense: ADMIN

^ Misc. Expense: 0.2 Hr.

Refer to Section 3 of the ACESII manual for refund information.

RENTAL CARS
Rental cars are not authorized for this program.