Administrative Information

ATTACHMENT I

CARES/OASIS YOU MUST USE CARES OR OASIS TO DETERMINE IF A VEHICLE IS ELIGIBLE FOR THIS RECALL.

Tell owners of any other recalls that may be uncompleted. Complete all recalls during a single visit by the owner.

PLEASE NOTE CORRECT ALL VEHICLES IN STOCK BEFORE DELIVERY.

PROMPTLY CORRECT

Affected units on the enclosed list.

Other eligible vehicles which are brought to your dealership.

NOTICE Owners may inform the National Highway Traffic Safety Administration if the recall is:
- not performed without charge.
- not performed in a reasonable time.

DEALER-OWNER CONTACT

Immediately contact any owner whose name is not, on the list. Give the owner with a copy of the Owner letter.

DISTRICT CONTACT

Advise district office if:
- an owner cannot be contacted.
- an owner does not make a service date.

FPSD CONTACT Talk with your FPSD Service Zone Manager about recall concerns.

REIMBURSEMENT FORM 1864

Submit 1864 claims for all completed recalls.

WARRANTY AND POLICY MANUAL

See Section 6.3 pages 5 through 8 of your Warranty and Policy Manual for claims preparation.