Bluetooth(R) - Voice Commands Inoperative

L-SB-0004-12

January 31, 2012

Bluetooth Voice Commands are Inoperative

Service Category
Audio/Visual/Telematics

Section
Cellular Communication

Market
USA





Applicability

Introduction

Some customers may experience inoperative Bluetooth voice commands when they push the voice recognition button. An updated radio is available to address this condition

Production Change Information





This TSIB applies to vehicles produced BEFORE the Production Change Effective VIN shown.





Warranty Information

Parts Information





Required Tools & Equipment

Repair Procedure

1. Confirm when pushing voice commands button no sound is heard.

2. Confirm vehicle is equipped with Radio Faceplate ID P10027.

3. Remove the original radio. Refer to the Technical Information System (TIS) applicable model and model year Repair Manual:

2011 CT 200H:
Audio/Visual/Telematics - Audio / Video - "Radio Receiver: Removal"

4. Install replacement radio. Refer to the Technical Information System (TIS) applicable model and model year Repair Manual:

2011 CT 200H:
Audio/Visual/Telematics - Audio / Video - "Radio Receiver: Installation"

5. Confirm proper voice command operation.