Canada - Navigation System - Display Screen Creaking Noise
BulletinTSB2790
Issue Date
March 26, 2010
Title
CREAK NOISE FROM THE NAVIGATION SCREEN
Component
BODY COMPONENTS
Models
'10 HS250h
INTRODUCTION:
Some 2010 model year HS 250h vehicles may exhibit a condition where a creak type noise is noticeable from the dash area near the navigation multi display while driving. This condition is caused by the mounting clips contacting the mounting surface behind the display.
Follow the procedure in this TSB to install felt on the mounting clips of the navigation multi display to correct this condition.
APPLICABILITY:
WARRANTY INFORMATION:
PARTS INFORMATION:
REPAIR PROCEDURE:
1. Remove the Multi-Display using the Multi-Display removal procedure.
Refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: HS250h
- Year: 2010
- Service Category: Audio/Visual/Telematics
- Section: Navigation/Multi Info Display
- Keyword: Navigation/Multi Info Display: Multi-Display: Removal
2. Remove the 1 mm thick felt sheet from the Noise Kit.
3. Cut the felt sheet into two pieces with the following dimensions:
Length: 30 mm (1.18 in.)
Width: 10 mm (0.39 in.)
Thickness: 1 mm (0.04 in.)
4. Apply the felt to the tabs on the back of the Display unit.
5. Reinstall the Multi-Display per the installation instructions.
Refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: HS250h
- Year: 2010
- Service Category: Audio/Visual/Telematics
- Section: Navigation/Multi Info Display
- Keyword: Navigation/Multi Info Display: Multi-Display: Installation
6. Test drive the vehicle to confirm that the noise has been eliminated after reassembly.
NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.