Recall - D816, Window/Sunroof Switches
Bulletin: R93-002Section: Recall
Date: 6/10/93
Model: Range Rover
Applicable to: USA/CND
Subject:
VEHICLE SAFETY RECALL ACTION - D816 (USA), C816 (CANADA)
A possible defect which relates to vehicle operator safety exists in some 1993 model year Range Rover vehicles imported by Land Rover North America, Inc.
DESCRIPTION OF DEFECT
Investigators at the Land Rover Factory have identified a supplier problem with power window and sunroof switches within the VIN range of ... PA625589 to ... PA627470. It is possible that a small number of these switches may latch in the downward or upward positions and not automatically return to their normal "off" position. This "latching" could possibly cause personal injury to an occupant if the switch stuck while moving the window or sunroof panel to the closed position. A latched switch can, however, be moved to the middle position by hand.
VEHICLES INVOLVED/CUSTOMER NOTIFICATION
A total of 463 U.S. and Canadian vehicles are involved in this recall action. A list of vehicles retailed by your dealership is enclosed. Customer notification will begin at the end of the week of June 14, 1993. A sample of the customer notification letter is attached to this bulletin.
Any unsold vehicles on this list and in dealer stock must be modified prior to sale.
STATUS CHECKING/VEHICLE IDENTIFICATION
You may check the disposition of any vehicle using the Land Rover terminal - Warranty Recall/Search screen.
In order to prevent campaign duplication, complete and install a Service Campaign label/clear acrylic cover on the vertical portion of the radiator support panel near the vehicle emissions label.
Each campaign parts kit, Part No. FTC8559, includes one label and protective acrylic cover. A completed example of this label is shown.
WORK PROCEDURE
Replace six (6) power window switches and one (1) sunroof switch as follows:
^ Disconnect the battery negative terminal.
^ Remove the cubby box liner.
^ Carefully press out and disconnect each console power window switch and replace it with a similar switch from the parts kit (see Parts Information). Please note position of the switch arrows before removal. Do not replace the rear window lockout switch.
^ Drop down the sunroof switch panel and replace the sunroof switch.
^ Using a flat bladed screwdriver, carefully pry each rear door switch from its escutcheon. Disconnect and replace with a new switch from the parts kit. Do not allow the wiring to fall into the door. IMPORTANT: Do not pry on the door switch escutcheon itself, remove the switch from the escutcheon.
^ Reconnect the battery, reset the clock and recode the radio. Test each switch for correct operation. Reinstall the cubby box liner and sunroof switch panel.
^ Complete and install a service campaign label as indicated in this bulletin.
PARTS SUPPLY
Campaign kits which include the following elements will be sent to your dealership shortly. You may order additional kits under Part No. FTC8559.
Each kit includes:
Quantity Description Part No.
2 Switch (console) PRC5254
5 Switch (sunroof, rear door, console) PRC5255
1 Campaign Label and acetate cover None
WARRANTY INFORMATION
Submit warranty claims as follows:
Service Type: WR
Repair Code: D816 (USA), C816 (Canada)
Labor Operation: 999993 Install FTC8559 kit .55 hrs.
June, 1993
Dear Range Rover Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Rover Group, Ltd. has determined that a defect which relates to motor vehicle safety exists in some 1993 Range Rover vehicles within a specific production range. The defect may or may not exist in your vehicle, however the parts will be replaced on all vehicles in the production range.
Switches that activate the power windows and sunroof can latch in the operational mode even after pressure is released resulting in a continuation of the window or sunroof movement (open or close) until the switch is pushed in the opposing direction. Unanticipated travel of a window or sunroof could result in occupant injury.
In order to remedy such a defect, your Range Rover Dealer will replace all of the window switches and the sunroof switch. This action is being taken voluntarily and Range Rover Dealers are fully aware of what needs to be done to your vehicle. This work will be done at no cost to you.
Parts will be on hand at Dealers by June 28, 1993. The time required to replace these switches is approximately 45 minutes.
Please contact your Range Rover Dealer to arrange for this recall to be performed. If you contact your Dealer and experience any difficulty in obtaining service, call our Owner Care Specialists at 1-800-637-6837.
If your Dealer does not repair your vehicle without charge and within 60 days, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, Washington, D.C., 20590, or call the toll-free Auto Safety Hotline at 1-800-424-9393. (Washington, D.C. area residents may call 425-0123). Also, please call our Owner Care Specialists or write to:
Land Rover North America, Inc.
4390 Parliament Place
Lanham, MD 20706
We sincerely regret any inconvenience this action may cause you.