Audio System - (SDARS) System 'Locks Up'

JAB00264NAS1

14 AUG 2012

SECTION: 415-00

Satellite Digital Audio Receiver System "Locks Up"

AFFECTED VEHICLE RANGE:
XK (X150) VIN: B44678 - Onwards
Model Year: 2012 - Onwards

CONDITION SUMMARY:

Situation:
The Satellite Digital Audio Receiver System (SDARS) may be unable to change between pre-sets ("lock-up") when using the High Level Display front (HLDF) or the SDARS remains "on" for up to two minutes after the ignition has been turned "off".

Cause:
This may be caused by a software issue within the HLDF.

Action:
In the event of a customer concern of the above, refer to the Repair Procedure outlined below to update the HLDF software.

PARTS:
No parts required

TOOLS:
IDS with lastest IDS-DVD and Calibration File; first available on IDS-DVD130.04v110 Jaguar-approved Midtronics Vehicle Power Supply





WARRANTY

REPAIR PROCEDURE

UPDATE THE HIGH LEVEL DISPLAY FRONT SOFTWARE

CAUTION:
Ensure all ignition "ON"/ignition "OFF" request are carried out; failure to perform these steps may cause damage to control modules in the vehicle.

CAUTION:
A Jaguar-approved Midtronics Vehicle Power Supply must be connected to the vehicle battery during IDS diagnosis / module programming.

During this repair the vehicle will be immobilized and require no technican intervention for over 2 hours; make sure that vehicle is not positioned in a manner that obstructs lift, work bays, etc.

1. Connect the Jaguar-approved Midtronics Vehicle power Supply to the vehicle battery.

2. Turn ignition "ON" (engine not running).

NOTE:
IDS must be loaded with IDS-DVD130.04v110 or later.

3. Connect the IDS to the vehicle and begin a new Symptom Driven Diagnostics (SDD) session.

4. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle.

5. From the Session Type selection screen, choose Diagnosis.

6. Select the "Selected Symptoms" tab, and then select:

^ Electrical > Information and entertainment system > Entertainment system > Audio > Radio function locks up

7. Select "continue".

8. Select the "Recommendations" tab.

9. From the recommendations tab, select "RUN" to "Configure existing module - front control/.display interface module (high level display front)".

10. Follow all on-screen instructions to complete this task.

11. Exit the current session.

12. Disconnect the IDS and the Midtronics Vehicle Power supply from the vehicle.