Campaign - Assist Module Replacement
S419-S140DATE
12/01
Amended 02/02
S-Type
MODEL
2001 MY S-Type
VIN
L86902-M21959
Jaguar Assist Module - USA Vehicles Only - Install Later Revision Level - Service Action S140
Issue:
This service action has been raised to address two issues on USA market S-TYPE vehicles within the above VIN range.
VIN RANGE: L86902 - L95498
A number of vehicles equipped with AA revision level modules have potential hidden faults causing spurious error messages to be displayed. If the AA module has already been replaced by an AB revision level module, refer to the information below for VIN Range: L95499 - M21959 vehicles.
These modules must be replaced with AC revision level modules and will require an input from the WDS, (software JTP759 Issue 11 or later), to program the VIN into the module. An activation request with the vehicles assist system will be required to confirm the system operation and that the VIN has been correctly programmed into the new module. Contact the ATX response center via the vehicle assist system by pressing the "i" button twice. Once contact with the ATX response center has been established, they will confirm that the vehicle's details have been received.
VIN RANGE: L95499 - M21959
A number of AB modules have been installed that are out of specification. Approximately 5% of the modules do not have a complete range and are unable to make a call. This is due to the telephone number having 10 digits instead of 11. Contact the ATX response center via the vehicle assist system by pressing the "i" button twice. Once contact with the ATX response center has been established, advise the response specialist that you need the assist module reprogrammed. The reprogramming of the Assist Module will take place over the airwave, once completed this will remedy the concern.
Jaguar North America will be contacting owners to advise them of this issue. Owners will be requested to contact ATX direct or to take their vehicle into their local Jaguar Dealer for the reprogramming to be undertaken.
A number of vehicles have received attention at the Port of Entry facility. These vehicles are listed and require no further work under the terms of this Service Action.
Action:
Modify the vehicles as follows:
MODIFICATION PROCEDURE
1. Open luggage compartment.
2. Fit fender protector covers.
3. Displace luggage compartment carpet.
4. Disconnect vehicle battery.
The following system settings should be recorded prior to disconnecting the battery so that they may be reset to the customers preferred setting:
^ Clock time setting should be reset to display the correct time
^ Clock 12/24 hour setting
^ CD compress mode (if equipped)
^ Navigation volume defaults to 14 (if equipped)
^ Voice feedback volume defaults to 14 (if equipped)
^ Gear box mode
^ Radio presets AM/FM
^ Compass calibration and zone setting
^ Navigation memory will be retained if the battery has not been disconnected longer than 24 hrs. Trip computers (both A & B) will reset to zero, these however cannot be returned to prior readings.
5. Remove satellite navigation system support bracket bolts.
6. Displace satellite navigation system support bracket. Locate the VEMS module and inspect the label (Illustration 1). If the label indicates an AA suffix, continue with the procedure.
VEHICLES WITH AB MODULE
If the label in Illustration 1, indicating an AB suffix to the part number, is present on the module you will need to make the activation call using the Jaguar Assist System. The upgrade will be completed automatically. The word "UPGRADED" must be marked on the label to indicate that the upgrade has been completed.
7. Reinstall satellite navigation support bracket.
8. Reinstall satellite navigation control module.
9. Reconnect battery and reset all customer preferred settings noted in step 4.
10. Refit luggage compartment carpet.
11. Remove fender protector covers.
12. Close luggage compartment.
VEHICLES WITH AA MODULE
If the label in Illustration 1, indicates an AA suffix to the part number, continue as follows:
7. Disconnect Jaguar Assist control module (VEMS module) electrical connector.
8. Remove Jaguar Assist control module.
9. Install new Jaguar Assist control module.
10. Reconnect control module electrical connectors.
11. Reinstall satellite navigation support bracket.
12. Reinstall satellite navigation control module.
13. Reconnect battery and reset all customer preferred settings noted in step 4.
14. Refit luggage compartment carpet.
15. Remove fender protector covers and close luggage compartment.
16. Verify that JTP759 issue 11 or later is installed, and connect the WDS to the vehicle.
17. Complete module configuration program using the WDS.
18. Once reprogramming is complete, disconnect the WDS from vehicle.
19. Place a call to the ATX center to verify system operation.
VEHICLES NOT AFFECTED BY THIS SERVICE ACTION
The vehicles shown have received attention at the Port of Entry facility and require no further work under the terms of this Service Action.
Parts Information
Warranty Information
NOTE:
Always perform a DCS claim search first to determine whether this service action has been performed on this vehicle. The warranty selection under the vehicle inquiry will give a listing of all claims against the vehicle. If S140 appears in the fault code field, do not perform this service action.
CLAIM SUBMISSION PROCEDURE:
Warranty summary codes have been assigned to this service action in order to simplify claim submission. The dealership will be reimbursed the parts and labor time allowance as indicated.
DCS DEALERS
Submit claims using the appropriate summary code for the vehicle model and work performed. Follow standard campaign submission procedures.
NON-DCS DEALERS
Submit claims on the Recall Campaign Summary form W-25. Enter the appropriate summary code for the vehicle model and work performed in the Repair Code column.
Do not use the W-1 warranty claim form.