Without Scan Tool

DESCRIPTION
An intermittent incident may be occurring if all of the following conditions exist.
- Both "MAYDAY" emergency and "INFORMATION" indicators have shown that the system is malfunctioning.
- CONSULT-II self-diagnosis result screen indicates a trouble code with "TIME = 1 or greater".
- The INFINITI Communicator system has not been previously serviced.
To find out the cause of a problem, follow the procedures shown.





DIAGNOSTIC PROCEDURE


NOTE: Enlarged spring contact of terminals may be cause of intermittent problem for "CONNECTION ERROR [AIRBAG]/[IVMS]". When you inspect terminals for enlarged contact, refer to "How to Check Enlarged Contact Spring of Terminals".

Demonstration Mode

DESCRIPTION
By setting up the system in the demonstration mode, automatic dialing operation can be confirmed by "MAYDAY" emergency and "INFORMATION" switch operation.
Automatic dialing in this mode is connected to the demonstration center of Communicator Response Center, and is different from the normal service.
When the contract with Communicator Response Center is not concluded, all the INFINITI Communicator operations are connected to the demonstration center.
Connection to Communicator Response Center in this mode will not be charged by Communicator Response Center nor will the call be handled as an emergency.

SYSTEM OPERATION CHECK




1. Touch "CONFIGURATION".




2. Touch "DEMO MODE".




3. Touch "ON". Now, the system is in demonstration mode. (To return to normal mode, touch "OFF".)




4. Touch "BACK" key of CONSULT-II until "SELECT SYSTEM" appears, then turn off CONSULT-II.
5. Turn ignition switch to the OFF position.
6. Disconnect CONSULT-II DDL connector.
7. Start the engine.
8. Touch the "MAYDAY" or "INFORMATION" switches. Then the system will call the demonstration center.




9. Check INFINITI Communicator operation.
- If contact with Communicator Response Center is successful, system is OK.


NOTE: During the system contact to Communicator Response Center in demonstration mode, "REDIAL" and "NO SERVICE" indicators blink alternately.




- If "NO SERVICE" indicator illuminates and the contact to Communicator Response Center is unsuccessful, retry from other location where the cellular connection seems good. (e.g.; move the vehicle outside of the workshop and retry.)


NOTE: If "NO SERVICE" indicator frequently illuminates from a location where the cellular connection seems good, check the connection of the feeder cable for the cellular phone antenna.




- If "REDIAL" indicator lamp illuminates and the contact to Communicator Response Center is unsuccessful, the cellular network is busy or there are no open cellular channels. The system will redial automatically.


NOTE: If redial fails several times, confirm whether the roaming agreement of customer's cellular provider at the vehicle location is available or not.


WARNING:
- Make sure to turn the demonstration mode OFF before returning the vehicle to the owner.
- In the demonstration mode, any service from Communicator Response Center is not available Therefore, even if the customer encounters an emergency, no service will be dispatched.