Interior - Squeak and Rattle Repair Procedures

Classification:
BT99-039d

Reference:
ITB99-041d

Date:
February 21, 2000

This amended version of ITB99-041 updates information in the Service Procedure section related to the "Rear Area, Lower" and "Front Area, Upper" repair procedures. This bulletin contains the supplemental information in ITB99-041c. Please refer to this bulletin (ITB99-041d) for complete bulletin information.

2000 I30 INTERIOR SQUEAK AND RATTLE REPAIR

APPLIED VEHICLE:
2000 I30 (CA33)

SERVICE INFORMATION

If a 2000 I30 exhibits squeak and rattle noise(s), use the service procedures in this bulletin to resolve the incident(s).

Customer Worksheet

Click here for a copy of the Customer Diagnostic Worksheet or refer to the Squeak and Rattle Diagnostic Worksheet section in the printed copy of this bulletin. This worksheet is used to help duplicate, identify and isolate squeaks and rattles. The worksheet MUST be filled out with the customer PRIOR to beginning the repair(s).

SERVICE PROCEDURE

Front Area, Upper (dashboard, lower windshield)

The front area, upper includes: Dash pad and instrument cluster, dash internal structure and components, windshield to dash interface area, glove box, audio and HVAC controls and vents.

Click here for the procedures to identify and repair squeaks and rattles related to these areas or refer to the Front Area, Upper section in the printed copy of this bulletin.

Upper Area (headliner, upper windshield, sunroof)

The upper area includes: Roof, A, B, C, D pillars and trim, sun visors, electrical control panels in headliner or visors and pillar mounted seat belt retractors.

Click here for the procedures to identify and repair squeaks and rattles related to these areas or refer to the Upper Area section in the printed copy of this bulletin.

Rear Area, Lower (door area, seats, center console, rear glass, hatches, floor)

The rear area, lower includes: Door panels, glass and door mounted controls, front and rear seat assemblies, center console, carpeted areas, parcel shelf, interior mounted stop lamp.





Click here for the procedures to identify and repair squeaks and rattles related to these areas or refer to the Rear Area, Lower section of the printed copy of this bulletin.





PARTS INFORMATION

CLAIMS INFORMATION

Please reference Infiniti Claims Bulletin IWB/98-019 and Section "UX - Squeak & Rattle Repairs" of the current Infiniti "Warranty Flat Rate Information" manual for complete details regarding policy and claims coding applicable to the repair of squeaks and rattles.

Expense Details:

Only claim (pro-rate) the amount of squeak and rattle material that is actually used for the repair. Claim this amount using expense code 022. Do not claim the repair material(s) part number(s) on the claim.