Audio Disc Cannot Be Inserted and/or Ejected (With Navigation)

Audio System Symptom Troubleshooting - Audio disc cannot be inserted and/or ejected

Audio disc cannot be inserted and/or ejected (with navigation)

NOTE:

- Check the vehicle battery condition first 12 Volt Battery Test.
- Check the connectors for poor connections or loose terminals.
- Disc labels should not be used in the audio-navigation unit. They may jam and damage the player mechanism.
- Make sure the disc is compatible with the system (see the owner's manual for more information).

1. Try inserting an audio disc.

Does the player accept the audio disc?

YES -

Go to step 2.

NO -

Substitute a known-good audio-navigation unit Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the audio-navigation unit Audio-Navigation Unit Removal/Installation.

2. Press the EJECT button.

Does the player eject the audio disc?

YES -

The system is OK at this time.

NO -

Substitute a known-good audio-navigation unit Audio-Navigation Unit Removal/Installation, and recheck. If the symptom/indication goes away, replace the audio-navigation unit Audio-Navigation Unit Removal/Installation.