Symptom Troubleshooting

Navigation System Symptom Troubleshooting - System locks up or freezes constantly

System locks up or freezes constantly

NOTE:

- Check the vehicle battery condition first 12 Volt Battery Test.
- Check for connectors for poor connections or loose terminals.
- Always check for and resolve all CAN DTCs before troubleshooting the navigation system.
- Verify that the correct audio-navigation unit is installed for this model. Go into the System Diagnostic Mode, and use Version.
- Make sure that the correct navigation DVD color and version are installed.
- Inspect the navigation DVD for dirt or damage.
- Check any official Honda service website for more service information about the navigation system.

1. Turn the ignition switch to ON (II).

2. Remove the navigation DVD, and check the navigation DVD reading surface for scratches and finger prints.

Are there any scratches or finger prints on the navigation DVD reading surface?

YES -

Clean or replace the navigation DVD, and recheck.�

NO -

Go to step 3.

3. Turn the ignition switch to LOCK (0), and then back to ON (II).

Does the system reboot, lock up, or freeze?

YES -

Replace the audio-navigation unit Audio-Navigation Unit Removal/Installation.�

NO -

The system is OK at this time. Go into the System Diagnostic Mode, select Detail Information & Settings, and use the Unit Check test to check the unit status. If the status is NG, replace the audio-navigation unit.�