DVD Screen Error Messages

DVD screen error messages

Diagnostic Test: Car Status

NOTE:
- Confirm the correct DVD color and version disc is installed in the navigation unit.
- Refer to General Troubleshooting for a list of common DVD screen error messages and the probable causes.
- Go into the Diagnostic mode and use the ECU Info diagnostic to check the status of the DVD lid.
- Inspect the navigation DVD for scratches or damage.
- The following troubleshooting is for the error message shown on the error messages table.

1. Check the DVD-ROM reading surface for scratches and finger prints.

Are there any scratches or finger prints on the DVD-ROM reading surface?

YES - Clean or replace the DVD-ROM.

NO - If the problem occurs occasionally when the system is cold, this is normal. If the problem occurs frequently when driving, replace the navigation unit.