Attachment II - Labor and Parts Information

LABOR ALLOWANCES

PARTS REQUIREMENTS

Stock Vehicles: Updated OG Supplements for stock vehicles are being mailed to dealerships the week of October 24, 2012. The package will be sent to the attention of the service manager with a bright orange label that says "Field Service Action 12L09 - Owner's Guide Supplements". Sold Vehicles: Dealer action is NOT required for sold vehicles. Updated OG Supplements are being mailed directly to customers of the affected vehicles.

Ordering Instructions for Additional Owner's Guides

A small quantity of replacement OG Supplements have been set aside at the Special Service Support Center. A VIN number will be required for each OG Supplement ordered. To order an additional OG Supplement, contact the Special Service Support Center.

DEALER PRICE

Dealers will not be charged for additional OG Supplements ordered for this program.