Pinpoint Test M: KEY NOT DETECTED Is Displayed

Anti-Theft - With Intelligent Access (IA)

Pinpoint Test M: KEY NOT DETECTED Is Displayed

Normal Operation

During each vehicle start sequence, if the Remote Function Actuator (RFA) module does not detect an Intelligent Access (IA) key inside the vehicle or the Passive Anti-Theft System (PATS)/backup transceiver does not receive an IA key identification code, the Front Control/Display Interface Module (FCDIM) displays the message KEY NOT DETECTED.

NOTE: Some brands/types of mobile phone or laptop computer chargers may cause interference that could lead to a Passive Anti-Theft System (PATS) no-start if the IA key is within a few inches of the charger. If a concern is observed, move the IA key away from the charger and attempt to start the vehicle.

This pinpoint test is intended to diagnose the following:

- Environmental interference
- IA key
- IA key battery
- IA key not programmed

PINPOINT TEST M: KEY NOT DETECTED IS DISPLAYED

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M1 CHECK THE IA KEY LOCATION

- Place the IA key in several locations within the vehicle and attempt to start the vehicle
- Does the vehicle start with the IA in certain areas only?

Yes
GO to Pinpoint Test K. Pinpoint Test K: The Vehicle Does Not Start With The Intelligent Access (IA) Key In Certain Areas Within The Vehicle

No
GO to M2.

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M2 CHECK FOR ENVIRONMENTAL INTERFERENCE

- Check for the use of any charger or other wireless device that can cause interference with the IA key. If any device is found, remove the device and attempt to start the engine.
- Does the engine start?

Yes
INFORM the customer of the cause of the concern and the normal operation of the vehicle.

No
GO to M3.

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M3 CHECK THE IA KEY

- Place the IA key next to the PATS transceiver and press the START/STOP switch.
- Is KEY NOT DETECTED displayed?

Yes
GO to M4.

No
INSTALL a new IA key battery. DO NOT reprogram the IA key (damaged or dead batteries do not erase IA keys from memory). TEST the system for normal operation.

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M4 CHECK THE IA KEY PROGRAMMING

- Program the IA keys. REFER to Key Programming Using Diagnostic Equipment Using Diagnostic Equipment.
- Does the IA key successfully program?

Yes
The concern was caused by an unprogrammed IA key.

No
DISCARD the key in question and PROGRAM a new key. REFER to Key Programming Using Diagnostic Equipment Using Diagnostic Equipment. TEST the system for normal operation

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