Owner Letter

November, 1995

Serial Number: 12345678901234567 95S24

Mr. John Sample
123 Main Street
Anywhere, USA 12345

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in certain 1995 Model Ford Crown Victoria and Mercury Grand Marquis passenger cars.

Safety Defect
On some of these cars, the power window and headlamp circuit breakers may not have been installed in the proper locations. If the non-cycling power window circuit breaker is installed in the headlamp circuit and an electrical short or overload develops, the headlamps could go off without warning and remain off until the circuit breaker is recycled by turning the headlamp switch off and back on or by removing the power through some other means. If the headlamps were to go off while the car is being driven at night, an accident may result.

Repairs
At no charge to you, your dealer will inspect your vehicle and, if necessary, put the two affected circuit breakers in the proper locations. Dealers currently have instructions for performing this service.

How Long Will It Take?
The time needed for this service is less than one hour. However, due to service scheduling times, your dealer may need your vehicle for one full working day.

Call Your Dealer
Call your dealer without delay. Ask for a service date for Safety Recall 95S24.

When you bring your car in, show the dealer this letter.

If you misplace this letter, your dealer will still do the work, free of charge.

Changed Address or Sold the Car?
Please fill out the enclosed prepaid postcard and mail it to us if you have changed your address or sold the car.

If the dealer doesn't make the repair promptly and without charge, you may contact the Ford Customer Assistance Center, 300 Renaissance Center, P.O. Box 43360, Detroit, Michigan 48243. You also may send a complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call the toll free Auto Safety Hotline 1-800-424-9393 (Washington, D.C. area residents may call 366-0123).

We regret the inconvenience this service may cause you, but we want you to have the work done for your safety and satisfaction with your Ford-built car.