Dealer Letter
March, 1991
To: All NAAO Export Sales North American Ford Product Dealers in U.S. Federalized Markets and Involved Dealers in Non-Federalized Locations
All NAAO Export Sales District Offices Service Managers, All Affiliated Ford Motor Companies
Subject: Safety Recall 91S23 - Certain 1991 Probe GL Model Cars for Front Shoulder Belt Retractor Bracket Modifications
Enclosed are copies of FPSD's Safety Recall 91S23 bulletin applicable to the subject North American Ford vehicles. A sample copy of NAAO Export Sales' owner notification letter is attached to this cover page. If your dealership/location is involved, the applicable VIN listing is included. If not, use the bulletins as information only.
Please note that some details in the enclosed bulletins such as parts ordering and claim submission procedures are applicable to U.S. dealers only. Therefore, please observe the following administrative procedures:
Parts Orders
1. Order the parts directly from FPSD-IDO, Windsor, Canada, using conventional parts ordering procedures. Parts will be reimbursed by submission of recall claim Form(s) 1864.
Reimbursement
2. Only the Form 1864 will be accepted for reimbursement under this Recall. Upon completion of the required service, the Form 1864 must be completely filled out and signed by authorized dealer personnel. Dealers having Direct Warranty Entry (DWE) are to use that method of claims submission.
PLEASE ENSURE THAT COPIES OF THIS RECALL ANNOUNCEMENT ARE ROUTED TO YOUR PARTS AND SERVICE PERSONNEL.
Serial Number: 91S23 March, 1991
This notice is sent to you in accordance with the requirements of the U.S. National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has determined that a defect which relates to motor vehicle safety exists in certain 1991 Probe GL model cars.
Safety Defect Certain welds of a bracket assembly that
anchors the front shoulder belt retractors may not have adequate strength. If a frontal collision were to occur, this condition could reduce the protection to front seat passengers. The risk of injury to these passengers may be increased.
Important Occupants of these vehicles should not
stop wearing their seat belts because of this condition. Even with under-strength welds, the front seat belt assemblies will afford substantial protection to front seat occupants in a collision.
Repairs At no cost to you, your dealer will
modify the shoulder belt retractor bracket on your car.
Call your dealer Call your dealer without delay and ask
for a service date. If your dealer does not have the parts in stock, they can be ordered before scheduling your service date.
When you bring your car in, give the dealer the enclosed form. If you misplace the form, your dealer will still do the work, free of charge.
Changed address or sold If you have, please fill out Section 1 of
the car? the enclosed prepaid postcard and mail it
to us.
If the dealer does not make the repair promptly and without charge, please fill out Section 3 of the prepaid postcard and mail it to us. You also may send a complaint to the Administrator, National Highway Traffic Safety Administratio, 400 Seventh Street, SW, Washington, DC 20590 or call the toll free Auto Safety Hotline 800-424-9393.
We regret the inconvenience this service may cause you, but we want you to have the work done for your safety and satisfaction with your Ford car.