Administrative Information

ATTACHMENT I
Emissions Recall 91E12

ADMINISTRATIVE INFORMATION

OASIS:
YOU MUST USE OASIS TO DETERMINE IF A CAR IS ELIGIBLE FOR THIS RECALL.

PLEASE NOTE:
CORRECT ALL AFFECTED CARS IN STOCK BEFORE DELIVERY

PROMPTLY CORRECT:
0GAffected cars on the enclosed list and other eligible cars brought to your dealership.

DEALER-OWNER CONTACT:
Immediately contact any owner you know of whose name is not on the list. Give the owner a copy of the Owner Letter.

DISTRICT CONTACT:
Advise FPSD district office if:
^ An owner cannot be contacted.
^ An owner does not make a service date.

FPSD CONTACT:
Talk with your FPSD Service Zone Manager about recall concerns.

REIMBURSEMENT:
Submit claims using the 1864 format on the DWE screen. (Refer to your Warranty and Policy Manual Section 6.3 pages 5-8). Use an original repair order for your service record file.

RECALL PROOF OF CORRECTION CERTIFICATE:
The State of California requires that a Vehicle Emission Recall - Proof of Correction certificate be provided to owners of Escorts serviced by this recall. Please assure that certificates are provided according to instructions contained in All-Dealer letter, dated 10/31/91.