Recall - Throttle Cable Malfunction: Overview
No. 487November, 1990
To: All Jeep/Eagle Dealers
Subject:
Safety Recall # 487-- Throttle Cable Malfunction
Models:
All 1988 and 1989 Model Year Renault/Eagle Medallion Passenger Cars
Malfunction of the throttle cable over-travel mechanism on some of the listed model vehicles may restrict return of the throttle lever back to the idle position, resulting in the throttle staying partially open when the accelerator pedal is released. To eliminate this possibility, all involved vehicles must have the throttle cable replaced with a revised cable.
Details of this service action are explained in the following sections.
Note:
As an additional service aid, a videotape demonstrating the service procedure is included in the December, 1990 VideoTec program.
Vehicle List
Each dealer to whom involved cars were invoiced (or the current dealer at the same location) will receive a vehicle list with this letter arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved cars.
Each Jeep/Eagle dealer without a Vehicle List will receive an information copy of this letter by Compak Mail for use in performing the service on involved cars upon request.
Parts
Revised throttle cables, PN C3940408, are being shipped at dealer cost to all involved dealers for service of affected cars. Each dealer to whom involved cars were invoiced (or the current dealer at the same location) will receive enough throttle cables to service 25% of those cars.
Included with each throttle cable is a replacement instruction summary for convenient reference by the servicing technician.
Additional parts may be ordered (at dealer cost) from Parts Depots if required.
Owner Notification and Service Scheduling
All involved car owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for the service with their dealers at the earliest possible date. A copy of the owner notification letter is included.
Enclosed with each owner notification is an Owner Recall Notification Form # 83-295-0019. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use the following labor operation number and time allowance:
Labor Operation Time
Number Allowance
Replace and adjust throttle cable. 14487182 0.4 Hour
Add the cost of the throttle cable plus applicable dealer allowance to your claim.
Parts Return
Removed throttle cables must be returned to the Warranty Material Return Center.
Note:
See Warranty Policy and Procedure Manual, Chapter 6, Subsection H, for complete recall claim processing and material return instructions.
Vehicle Not Available
If a car is not available for this service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Recall Notification Form or describe the reason on a postcard and mail to:
Chrysler Corporation 416-15-19
Recall Coordination
P.O. Box 1919
Detroit, Michigan 48231-9986
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.
CHRYSLER ZONE OFFICES
ATLANTA DETROIT
900 Circle 75 Parkway P.O. Box 3000
Suite 1600 Troy, MI 48007-3000
Atlanta, GA 30339 Phone: (313)879-3600
Phone: (404)953-8880
HOUSTON
BOSTON 363 North Belt
P.O. Box 50 Suite 590
Natick, MA 01760-1578 Houston, TX 77060-2405
Phone: (617)655-2810 Phone: (713)820-7062,63
CHARLOTTE KANSAS CITY
4944 Parkway Plaza Blvd. 11020 King St., Suite 401
Suite 470 P.O. Box 25668
Charlotte, N.C. 28217 Overland Park, KS 66225-5668
Phone: (704)529-4165 Phone: (913)469-3090
CHICAGO LOS ANGELES
650 Warrenville Rd. P.O. Box 3019C
Suite 502 Anaheim, CA 92803-3019C
Lisle, IL 60532 Phone: (714)870-4000
Phone: (312)515-2400
CINCINNATI MEMPHIS
P.O. Box 41902 P.O. Box 18008
Cincinnati, OH 45241 Memphis, TN 38181-0008
Phone: (513)530-1500 Phone: (901)797-3870
DALLAS MILWAUKEE
P.O. Box 110162 445S. Moorland Rd
Carrollton, TX 75011 Suite 470
Phone: (214)242-8462,63 Brookfield, WI 53005
Phone: (414)797-3750
DENVER
P.O. Box 39006 MINNEAPOLIS
Denver, CO 80239 P.O. Box 1231
Phone: (303)373-8888 Minneapolis, MN 55440
Phone: (612)553-2546
NEW ORLEANS ST. LOUIS
1 Galleria Blvd., Suite 2001 P.O. Box 278
P.O. Box 157 Hazelwood, MO 63042
Metairie, IA 70001 Phone: (314)895-0731
Phone: (504)838-8788
NEW YORK SAN FRANCISCO
500 Route 303 P.O. Box 5009
Tappan, NY 10983-1592 Pleasanton, CA 94566-0509
Phone: (914)359-0110 Phone: (415)463-0656
ORLANDO SYRACUSE
8000 S. Orange Blossom Trail 5788 Widewater Parkway
Orlando, FL 32859-3428 P.O. Box 603
Phone: (305)352-7402,03,04 Dewitt, NY 13214
Phone: (315)445-6912
PHILADELPHIA
101 Lindenwood Drive WASHINGTON
Suite 302 4201 Northview Drive
Great Valley Corp. Center Suite 500
Malvern, PA 19355 P.O. Box 1900
Phone: (215)251-2990 Bowie, MD 20716
Phone: (301)464-4040
PHOENIX PITTSBURGH
11811 N. Tatum Blvd. Penn Center West Three
Suite 4025 Suite 420
Phoenix, AZ 85069-1623 Pittsburgh, PA 15276
Phone: (602)953-6899 Phone: (412)788-6622
PORTLAND
P.O. Box 744
Beaverton, OR 97075
Phone: (503)526-5555