Campaign - Numbers 8801 through 8805: Overview
89AMCJEEP01DEALER SERVICE INSTRUCTIONS TSB # JE8801-8805
JEEP/EAGLE CUSTOMER SATISFACTION NOTIFICATIONS DATE March, 1988
#8801, 8802, 8803, 8804 & 8805
1988 MEDALLION PASSENGER CARS
^ The attached dealer instructions are a follow-up to the letter from G.J. Giocondi dated January, 1988, "Re-launch of Medallion and Customer Satisfaction Notification". Dealers were requested to repair cars in dealer stock before retail sale.
^ For any vehicles in dealer stock which have not yet been repaired, follow the enclosed Service Procedure instructions to complete the service no later than April 30.
^ Notifications to owners of sold cars will be mailed the week of March 14. Owners are being requested to contact Jeep/Eagle dealers for completion of the required service by June 15.
^ Multiple service corrections are involved. Some may already have been completed through prior bulletins, other communications to dealers or the letter referenced above. Follow the attached instructions carefully to ensure that all needed service is completed without duplication of repairs.
^ Five individual repairs are specified for this program. Several may apply to the same car. All repairs should be completed during the same appointment for customer convenience.
^ The enclosed VIN listing of involved vehicies indicates which of the corrections are required for each vehicle by number. Numbers 1,2,3,4 and 5 in the column marked CAMPAIGN or CAMP NO. refer to Service Numbers 8801, 8802, 8803, 8804 and 8805, respectively.
^ No replacement parts will be supplied directly to dealers for this program. Adequate quantities of the required parts are available and can be ordered by normal procedures.
^ When an owner calls for this service, schedule a service appointment that allows ample time for parts delivery, then order the necessary parts. (Check your VIN listing to determine which corrections are required and order parts accordingly.)
^ The Service Numbers printed on the dealer Vehicle Lists are also printed beside the VIN on each owner notification lefter. Owners are requested to give the letters to dealers at the time of service for convenient reference.
No. JE8801-8805
March, 1988
To: All Jeep/Eagle Dealers
Subject: Customer Satisfaction Notifications --
#8801 (BRKPAD40): Brake Noise
#8802 (ACHOSE40): A/C Hose
#8803 (AUTDRV40): Driveability - Automatic Transmission
#8804 (MAN DRV40): Driveability - Manual Transmission
#8805 (TRMWDH40): Trim - Windshield, Door, Hardware
Models: 1988 Medallion
Reference: Letter to all Jeep/Eagle dealers from G.J. Giocondi dated January, 1988 "Re-launch of Medallion and Customer Satisfaction Notification".
The referenced letter advised all Jeep/Eagle dealers of a Customer Satisfaction program to perform certain designated repairs on 1988 Model Year Medallion cars, and instructed dealers to ensure that the repairs were performed on inventory vehicles prior to retail delivery.
^ Any vehicles in dealer stock which have not yet been serviced should be completed by April 30, following the enclosed Service Procedure instructions.
Sufficient quantities of the required parts are now available for the second phase of this program -- notifying owners of already sold cars to return to Jeep/Eagle dealers for correction of any of the five designated items that have not yet been repaired. A copy of the owner notification letter, to be mailed the week of March 14, is provided in this package. To ensure timely completion, owners are asked to obtain the required service by June 15.
For administrative purposes, service corrections for this program will be divided into five individual Service Numbers as listed below: