Campaign & Letter Information
CAMPAIGN COMPLETION LABELUpon completion of this campaign, a white campaign label (Cat. No. S-1015) should be affixed on a clean, dry surface of the radiator support tie bar in an area clearly visible when the hood is raised. Each label provides space to print in ink (or type) campaign number 84-C-2 and your five-digit Cadillac dealer code. Dealers are to take the steps necessary to insure that the numbers are properly recorded on the label.
CREDIT
Credit for this campaign will be issued upon receipt of a properly prepared warranty claim as follows:
Failed Parts Failure Labor Labor*
Description Part No. Allowance Code Operation Hours
Install floor pan anchor bar reinforcement bracket.
20717579 *** 96 V3980 .6**
* This labor time represents the actual time required to perform the correction.
Dealers should apply for 0.1 additional hour for administrative allowance as "Other Labor Hours".
** Add .1 hour if necessary to remove "loose" stud from floor pan anchor bar and tack weld to reinforcement bracket.
*** The parts allowance should be the total of the current GMSPO net plus 30% for the part required for this repair.
Dear Cadillac Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
General Motors has determined that a defect which relates to motor vehicle safety exists in some 1983 and 1984 Cadillac Cimarrons equipped with a manually adjustable driver's seat. The metal floor pan anchor bar could fatigue and break around the left front outer seat adjuster stud of the driver's seat. This could allow the stud to separate from the floor pan anchor bar. Although the seat assembly would still be attached to the floor at three other locations, separation of the left front outer seat adjuster stud from the floor pan anchor bar could cause the driver's seat to tip rearward unexpectedly. This could cause a loss of vehicle control which could result In a vehicle crash without prior warning.
To prevent this from occurring on your vehicle, please contact your Cadillac dealer to arrange a service date to have your Cadillac repaired. Your dealer will install a reinforcement bracket on the floor pan anchor bar at the left front outer seat adjuster position of the driver's seat. This service will be completed for you at no charge.
Instructions have been sent to your Cadillac dealer. It is estimated that parts will
be available approximately , 1987. The labor time to install the floor
pan anchor bar reinforcement bracket is approximately thirty-five minutes. Please allow your dealer additional time to process your vehicle.
Your Cadillac dealer is best equipped to obtain parts and provide service to ensure your Cadillac is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date or within five days, we recommend you contact the nearest Cadillac Zone Office, either in person or by telephone. The Zone Office will assist you and the dealer in getting your vehicle corrected. The locations and telephone numbers of the Zone Offices are listed in your Warranty and Owner Assistance Information Booklet which is in your glove compartment.
After contacting your dealer and the Zone office, if you are still not satisfied we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S. W., Washington, D.C. 20590, or call 800- 424-9393 (Washington, D.C. residents use 426-0123).
The enclosed Campaign Owner Identification Card identifies your Cadillac. Presentation of this card to your dealer will assist in making the inspection and correction in the shortest possible time. If you have sold or traded your vehicle, please complete the postage-paid card and return it to us. This will assist us in assuring all affected vehicles have been corrected.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.