Parts Disposition, Warranty & Owner Letter Information
DISPOSITION OF PARTSReplaced parts must be held for disposition by Buick Zone or Branch contact personnel. Parts must have a claim tag attached showing the repair order and the VIN of the vehicle from which they were removed.
WARRANTY INFORMATION
LIST THE ONE APPLICABLE LABOR OPERATION. A separate repair order must be used for each vehicle. A completed warranty claim is to be kept as a permanent record of completion.
Dear Buick Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
REASON FOR RECALL
General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1987 Electra and Park Avenue model vehicles. Some of these vehicles may have excessive accelerator cable friction restricting the cable's free movement between the accelerator pedal and the throttle body. This friction could be sufficient to prevent the throttle from returning to the closed (idle) position when the accelerator pedal is released. In this event, engine speed may not decrease to a level anticipated by the operator. Loss of accelerator control could result in a vehicle crash without prior warning.
WHAT WE WILL DO
To prevent the possibility of this condition occurring, the accelerator control cable will be inspected and, if required, replaced. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Contact your Buick dealer as soon as possible after the parts availability date shown below, to arrange a service late. Instructions for this service have been sent to your dealer. It is anticipated that parts will be available May 20, 1988. The labor time to inspect your vehicle is about fifteen (15) minutes. If replacement of the accelerator control cable is required, an additional fifteen (15) minutes will be required. Please ask your dealer if you wish to know how much additional time will be needed to process your vehicle.
An excessively high engine idle speed or failure of the vehicle to slow down as expected may be an indication of a stuck throttle. In the event a stuck throttle is suspected, the driver should apply the service brake firmly and shift the transmission to neutral.
Your Buick dealer is best equipped to obtain parts and provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and he does not remedy this condition on that date or within five (5) days, we recommend you contact the Buick Customer Assistance Center, Flint Home Office by calling 1-800-521-7300. The Customer Assistance Center will assist you and your dealer in getting your vehicle serviced.
After contacting your dealer and the Flint home office, if you are still not satisfied that we have done our best to remedy this condition, without charge, and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, DC, 20590, or call 1-800-424-9393 (Washington, DC residents use 366-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in providing the necessary service in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.