Rear Window - Milky/Cloudy Appearance
Group 54Special Roofs
Bulletin Number
54 09 00
Woodcliff Lake, NJ
October 2000
Service Engineering
SUBJECT
Rear Window Appears Cloudy or Milky
MODEL
Z8 E52
SITUATION
The soft plastic rear window in the Z8 soft top is made from a different material than other BMW convertible rear windows. The material used is designed to be more scratch resistant than that used in previous soft windows.
However, the window can have a somewhat cloudy or milky appearance which cannot be eliminated by cleaning. This is considered normal for this type of plastic.
CORRECTION
In case of a customer complaint, explain that the material is somewhat cloudier than the material used on other BMW soft windows, and that this is normal. Replacement of the rear window will not substantially change the situation, and therefore the window should not be replaced for this condition.
If the window requires cleaning to remove surface film or haze, make the customer aware of the plastic window cleaning products offered by BMW:
WARRANTY INFORMATION
Information only.